FAQs

Frequently Asked Questions

What are your shipping charges and delivery time?

We offer free shipping all over India on every order. Delivery typically takes 7–10 business days. Read our Shipping Policy for more details.

Do you offer Cash on Delivery (COD)?

Yes, COD is available on most pin codes across India, along with prepaid options (UPI, cards, net banking).

What is your return/exchange policy?

Returns are accepted within 7 days of delivery for unused items in original packaging. Exchanges are available for size/color where applicable. Read our Return Policy for more details.

How long does a refund take once approved?

Refunds are processed within 5–7 business days to the original payment method, once your return is received and approved.

What material are your products made of?

Durable, water-resistant fabric with reinforced stitching and zippers, built for daily use.

Are your organizers suitable for professional makeup artists?

Yes — our range covers everyday personal storage as well as professional-grade trolley and organizer bags for daily transport.

How do I clean and maintain my organizer/bag?

Wipe clean with a damp cloth. Avoid machine washing to protect shape, zippers, and print.

Do you ship internationally?

Currently we ship within India only.

Can I track my order?

Yes, a tracking link is shared via SMS/email once your order is shipped.

Is this a good gift for a bride-to-be or makeup artist?

Yes — several pieces are popular as bridal shower gifts and MUA starter kits.